Flexible Growth Partnership – Start Smart, Scale Together, Pay as You Grow

An Action is any successful execution your Flow Template performs. Simply put, every time data moves from one app to another in the integrations you build and use with FlowMate, it is counted as an action.

Flows, Triggers, and Actions

A Flow in FlowMate is composed of triggers and actions. Every Flow has:

• One Trigger: The event that starts the process (e.g., “A new contact is added”).
• One or More Actions: The tasks executed as a result of the trigger (e.g., “Create a contact in a CRM and send a confirmation email”).

FlowMate only counts successful actions, not triggers. Additionally, actions performed by FlowMate’s internal tools (e.g., Logic Components) are not counted.

What Counts as a Successful Action?

A successful action occurs when data is Created, Updated, or Deleted in the connected app.

Every record processed by your Flow Templates contributes to the action count.

What Happens if an Integration Fails?

If an integration fails and no data is successfully processed, it does not count as an action.

We aim to provide clarity and predictability for your financial planning by offering a plan that fits your needs and includes a sufficient number of actions.

If your business performs better than expected and the number of actions in your package is exceeded, the additional actions will be charged with your next billing cycle (either annually or monthly). The cost of additional actions depends on the plan you have chosen.

Important Notes:

• Your running processes will not be interrupted, ensuring a seamless experience for your customers.
• You can access a real-time overview of your performed actions at any time, and we’ll notify you when you’ve reached 90% of your included actions, ensuring you stay in control of your spending.

No worries — with FlowMate, you’ll always get the integrations (sometimes also called connectors) you need to power your workflows.

Most popular integrations are already available and ready to use. And if you don’t find the connector you need, we’ll build it for you — fast, reliable, and typically within 48 hours. That’s what we do every day, and we’re really good at it.

As long as the app provides a public API and test access, our AI-powered engine and integration experts will handle it.

That’s our promise:

“All the Connectors You Need — Guaranteed by FlowMate.”

Focus on your customer workflows — we’ll take care of the integrations.

We don’t offer a classic free trial — but we do offer something better.

With FlowMate, you can launch your first automation and integrations within just a few days. Even though FlowMate is a self-service platform, we support you hands-on in building your first Flow Template as part of our professional onboarding process.

To ensure a smooth and fast start, we focus on a seamless onboarding experience — and we love to keep it personal. That’s why we always connect with you in a short call before providing access to FlowMate. This helps us understand your needs, align expectations, and lay the foundation for a strong partnership with first-class support.

Yes, we offer monthly and annual billing. The advantage of annual billing is better planning reliability and an attractive discount. With annual payments, only 10 months are charged, and you save almost 17% compared to monthly billing.

The contract with FlowMate is concluded for an indefinite period and is automatically renewed with each billing cycle.

You can terminate the contract at any time by providing a 3-month notice before the end of the month or your annual billing period.

To cancel, send a short email to billing@flowmate.io

API Access gives you maximum flexibility when integrating FlowMate into your product. It’s what we now also call FlowMate Webhook Sync — but it goes even further.

With API Access, you can go beyond using the Integration Marketplace and build fully customized automation experiences directly within your app. Whether you want to trigger flows from specific in-app events, display active user flows in your settings, or connect FlowMate with your existing integration infrastructure — API Access provides all the tools you need to realize virtually any automation scenario.

Want to discuss your specific use case? Feel free to contact us directly — we’re happy to explore the technical details with you.

By default, FlowMate is a fully managed platform in all plans — meaning we take care of everything for you: infrastructure, operations, maintenance, and updates. This makes using FlowMate simple, reliable, and cost-effective.

However, for customers with specific infrastructure or compliance requirements, FlowMate also offers the option of a Custom Deployment. This allows you to run FlowMate on your own infrastructure — for example, within your private cloud environment.

What are the requirements?

Custom Deployment requires a Kubernetes environment and is only available in our LEAD Plan, since it involves an individual agreement — including topics like service levels, responsibilities, and support scope.

In short:

FlowMate runs fully managed by default — but if needed, we can also deploy FlowMate within your infrastructure of choice.